Extended Warranty Protection

Essential coverage for your imported Chinese EV

⚠️

Important: Manufacturer Warranty Limitation

Chinese domestic market vehicles typically do NOT include manufacturer warranty valid in the UAE1.

Vehicles imported from China are designed for the Chinese market and come with manufacturer warranties that are only valid in China through authorized Chinese service centers. These warranties do not extend to the UAE.

This is why extended warranty coverage is essential—not optional—for imported Chinese EVs2.

EVDIRECT partners with established UAE-based warranty providers to offer comprehensive protection tailored for imported electric vehicles.

Extended Warranty & Service Packages

Comprehensive bumper-to-bumper coverage with contract service through EVS – The First EV Service Center in UAE3

Choose Your Coverage Type

Select between fixed mileage packages (ideal for standard usage) or open KM packages (perfect for high-mileage drivers)

Fixed Mileage Packages (150,000 KM Limit)

Best for standard usage - includes comprehensive coverage + contract service

1 Year Package

AED 8,000

1 year / 150,000 km maximum

What's Included:

  • Bumper-to-Bumper Coverage - Complete vehicle protection
  • High Voltage Battery - Full battery system protection
  • Drive Unit - Electric motor and transmission
  • Suspension System - All suspension components
  • Brake System - Complete brake coverage
  • Contract Service up to 20,000 KM - Scheduled maintenance included

Open KM Packages (Unlimited Mileage)

Perfect for high-mileage drivers - no distance restrictions

1 Year Open KM

AED 9,500

1 year / Unlimited kilometers

What's Included:

  • Bumper-to-Bumper Coverage
  • High Voltage Battery
  • Drive Unit
  • Service up to 20,000 KM
Maximum Coverage

3 Year Open KM

AED 16,000

3 years / Unlimited kilometers

What's Included:

  • Bumper-to-Bumper Coverage
  • High Voltage Battery
  • Drive Unit
  • Service up to 50,000 KM

What "Bumper-to-Bumper" Means

🔋
High Voltage Battery

Complete battery system

⚡
Drive Unit

Motor & transmission

🔧
Suspension

All suspension parts

🚗
Brake System

Complete brake coverage

How Extended Warranty Works

01

Select Coverage

Choose your preferred warranty tier during the import checkout process. You can also add warranty after delivery.

02

EVDIRECT Facilitates

We connect you with our trusted warranty provider partners and coordinate the enrollment process on your behalf.

03

Payment to EVDIRECT

You pay EVDIRECT for the warranty coverage during checkout. We handle the entire enrollment and payment process.

04

Coverage Begins

Your warranty coverage begins on the date of vehicle delivery. Coverage is effective immediately for all included components.

Important Warranty Information

⚠️ Why Extended Warranty is Essential

Chinese domestic market vehicles do not have UAE-valid manufacturer warranty. Extended warranty through our UAE partners is your only protection against unexpected repairs.

🔧 EVDIRECT's Facilitation Role

EVDIRECT facilitates warranty enrollment and handles all administrative aspects. However, EVDIRECT is not the warranty underwriter—all warranty coverage and claims are managed by the provider.

📋 Terms & Conditions Apply

Each warranty has specific terms, conditions, exclusions, and claim procedures. Review all documentation carefully. Common exclusions: accident damage, lack of maintenance, modifications.

🛠️ Maintenance Requirements

All warranties require regular maintenance at approved facilities. You must keep detailed service records. Failure to maintain the vehicle per requirements will void coverage.

Extended Warranty FAQs

Why don't Chinese imports have manufacturer warranty in UAE?

Chinese domestic market vehicles are manufactured for China and include warranty coverage only valid at authorized service centers in China. These warranties do not extend to the UAE.

Is extended warranty mandatory or optional?

Extended warranty is technically optional, but strongly recommended. Without it, you have zero warranty coverage in UAE. All repair costs would be out-of-pocket.

What if I don't purchase extended warranty?

You would be responsible for 100% of all repair costs. EV battery replacements can cost AED 50,000+, electric motors AED 20,000+. Extended warranty is highly advisable.

Can I add warranty after delivery?

Yes, but it's more cost-effective during import. Post-delivery enrollment may require vehicle inspection and pricing may be higher.

View All FAQs

Protect Your Investment

Add comprehensive warranty protection to your EV import

Start Your Import